Please take time to read our Practice Leaflet. For a msword printable version click here

 

Formby Health Rooms & Pharmacy


Formby Health Rooms & Pharmacy
(GPhC Reg Premises 1108965
81-83 Liverpool Rd 
Formby 
L37 6BU 
Telephone 01704 835500 

OPENING HOURS 

Monday-Friday 9.00am – 5.30pm 
Saturday and Sunday - Closed 

Your Pharmacists: 
Mr Robert Hebdon GPhC 2044381 
Mr Paul Cheston GPhC 2037116

Superindendant Pharmacist: 

Mr Rob Hebdon GPhC 2044381

This pharmacy is owned by: 

Primary Health Care Plus Ltd 
 

 

As your local community pharmacy, we can offer a wide range of internet based & telephone services and facilities for you and your family.

Dispensing

We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.

Repeat Dispensing

We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.

Medicine Containers

All medicines are dispensed in child resistant containers unless you request us not to. Please remember: keep all medicines out of reach and sight of children.

Our pharmacist can advise you on safe storage of medicines.

Unwanted Medicines

Please return all unwanted medicines to the pharmacy where we will dispose of them safely. Please call us to arrange a convenient time for us to collect.

Health Advice and Self-care

The pharmacist and our trained assistants are available for advice on all medicines and minor ailments, in private if required. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking, or healthy diets.

We can direct you to other sources of advice and assistance if we cannot help you ourselves.

Medicines Use Reviews

You can make an appointment with our pharmacist to discuss how you are getting on with your regular medicines. It will allow you to learn more about your medicines and ask any questions you may have, and if you are having difficulties taking your medicines our pharmacist may be able to assist. Ask for more details on this service.

Patient Medication Records

Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as reactions between medicines and will help us deal with any queries you may have.

We comply with the Data Protection Act and the NHS code of practice on confidentiality.

We provide these NHS services on behalf of:

Southport & Formby CCG, 3rd Floor Merton House,

Stanley Rd, Bootle, Liverpool L20 3DL

Tel: 01704 387028

Email: communications@sefton.nhs.uk

Other Services we provide:

Repeat Prescription Collection Service

We offer a repeat prescription collection service from all local surgeries. Please ask for details.

On-Line Medicines Sales

We keep a wide range of over the counter medicines and also vitamins and mineral supplements. These can be telephoned or ordered on line at:

info@formbyhealthrooms.co.uk

Holiday Healthcare

 

We can advise on medical requirements for travellers, including anti-malaria treatments.

 

Emergency Supplies

If you need one of your regular medicines in an emergency when you are unable to contact your doctor, we may be able to help.

We must stress that this can only be done in genuine emergencies and it may incur a charge.

If you would like any more information about any of the services mentioned, please ask a member of staff or telephone the number on the front of this leaflet.

Comments, Suggestions, Complaints and Compliments  

 

Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.

 

If you have any comments, suggestions or complaints, please speak to a member of staff.

We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.

We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.

You can contact:

Southport & Formby CCG on 01704 387028, or contact us and our Pharmacist will give you further information.

You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services.

PALS Office

Southport, PR8 6PL

5 Curzon Road,

0800 218 2333  

An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. 

For further information contact ICAS on Tel No: 0845 120 3735.

When we are closed…

 

When this pharmacy is closed, health advice and information, including details of other local health services, is available around the clock from NHS direct. You can use:

·                  NHS Direct online at www.nhsdirect.nhs.uk

·                  NHS Direct Interactive on digital satellite TV

·                  The NHS Direct telephone service.

·                  Call 0845 4647.

 

Please note that there is no direct access into the dispensary.